Cancellation Policy

Cancellation Policy

To cancel your dog’s booking, simply phone, or e-mail, 72 hours before your dog is booked to arrive. There will be no charge.

Failure to notify Bounce & Bark of a cancellation within this period will result in a $50 per dog charge being applied to your account.

If you shorten the reservation, you will be charged for the full length of the booking unless you provide 72 hours notice for an earlier pick up or a later drop-off.

Hear from the proud paw-rents!