Bounce and Bark Privacy Policy: All personal customer and business information submitted through this web site will be held confidential.

If you are flying somewhere, you may be delayed and your dog will be staying at Bounce and Bark longer than expected. Extra food will keep you dog fed on his own food, and save you money if Bounce and Bark has to purchase food for your dog.

Yes, information may change between visits.

The information supplied is treated confidentially and is stored in our electronic database.

This depends. A few sleep on our bed, some sleep on the floor, and others sleep on the bedding provided by Bounce and Bark.

Sorry, we no longer accept client beds due to other guests trying to eat them. We have sent back too many clients beds in ripped pieces, so we now provide the dogs bedding.

No dogs will be confined, crates are available and open always, if a dog prefers to sleep inside them.

Almost. We separate the dogs at feeding time so that each dog is fed individually.

The dog’s owner. This way your dog is fed what you want him to be fed. Dogs can get upset stomachs if they eat new food.

We prefer that the food come in an airtight container, have the dog’s name written on it, and the feeding amounts. If you use a scoop for measurement, please include that in the container.

Don’t bring them. Prior experience has shown that the pack will tear them apart very quickly.

Yes. There is no charge for this service, but the medication must be packed properly with the dog’s name and clear instructions on administration.

Dogs staying at Bounce and Bark are together all day (except for feeding) and can play, at will, inside or outside. While there are no structured walks, the dogs are taken outside frequently.

We find that dogs of all sizes mix well, but we have now created a spacious area where smaller dogs may stay. They can also exercise separately if the pack environment seems to be a problem.

The interior is kept cool and dry in the summer with the central A/C and pleasantly warm in the winter. Bounce and Bark has a backup generator with Generlink connection to maintain the interior climate during power failures.

Yes. This is for your dog’s protection and for our guests’ protection. The interview process makes sure that all pack members will get on well and that there’s unlikely to be any problems.

No. There are staff on duty 24/7 to make sure your dog’s stay is a good and safe stay.

The dogs come and go as they please. If they ask to go outside, we take them out. On average, the dogs are outside every hour for variable lengths of time.  Spending lots of supervised time outside in the fenced acreage allows our guests plenty of opportunity to drain their energy.  Generally, after play the dogs like to rest in the house wherever the Bounce and Bark staff happens to be.

All breeds are welcome if they pass the initial interview.

Yes, as this is a cage-free environment with no separation of the dogs, all of them have to learn to be social, patient, and respectful of the other guests.  This environment allows some dogs to greatly improve their communication skills with other dogs.